People-friendly IT services your team will love
Discover how Adivi can help you secure your business, protect your data, and handle the boring everyday issues that zap your employees’ time and energy.
- Stop tech headaches
- Reduce operating costs
- Grow with confidence
Most IT MSPs overpromise and underdeliver.
With most managed service providers (MSPs), you get an IT team that looks good on paper, but you end up disappointed when you call on them for help.
- Problems take too long to be solved.
- Low-price options end up being high-price options because of lost productivity.
- Engineers care more about computers than helping your employees succeed at their jobs.
Adivi comes through every time.
Our competitors have similar technical knowledge, but we do business differently. We train our engineers to treat your employees like real people and focus on making their lives easier. Because we know that when your team succeeds, your business thrives.
When you’re an Adivi client, we work quietly in the background to keep everything running smoothly. When something goes wrong, we jump in and solve the problem. When someone needs help, we’re there.
Our four pillars of care
cover all your needs.
No matter the issue. No matter the question. Big deal or minor annoyance.
You can call on Adivi for help.
- “What VoIP system do we need?”
- “Should the company buy this software.”
- “My computer is running so slow I can’t work.”
- “Help! I accidentally deleted an important file.”
- “I’m getting strange error messages. What do I do?”
Security
We secure your systems with a firewall, regular patching and updating, and virus and malware protection.
Protection
Your data is your business. We protect it with backups, a disaster recovery plan, and secure file sharing.
Monitoring
We monitor your network 24/7/365, so we can address emerging problems before they become big headaches.
Support
When your employees need help, we’re there. Our highly-trained, US-based engineers will help them get back to work quickly.
You’ll get the same IT service as the big guys.
We believe small and medium-sized businesses shouldn’t have to settle for second-rate support. That’s why Adivi makes enterprise-grade IT services affordable for companies of all sizes.
Our founder has over three decades of experience and worked for big companies like Quaker Oats and Chicago Title & Trust. So we know how to keep your tech running as smoothly as the Fortune 100.
Peace of mind is only
three steps away.
Here’s how it works:
Onsite assessment
We’ll meet with you and your team to understand your needs. Then we’ll prepare a proposal with tailored solutions.
White glove onboarding
Once you’re an Adivi client, our engineers will update all your computers and connect them to our datacenter and network for monitoring
We’re here for you
Whenever you need help, reach out. We’ll answer questions or resolve issues quickly and efficiently, so you can get back to business.
Our clients stay clients for
years because we care.
See how much we care about our clients by how long they stay with us.
- Cook Brothers,
“Adivi Corporation spent time to make sure they fully understood our business before getting started.”
Owner, Cook Brothers
- Akoya Capital,
“Adivi’s knowledge runs far, wide, and deep, and we never have to worry. I trust them implicitly.”
VP of Operations, Akoya Capital
- Amylu Foods,
“As a company, they are very nimble and hands-on, but beyond that, they really care.”
Business Systems Manager, Amylu Foods
It’s not your job to be
a computer expert.
We teach clients to call on us for everything related to technology. Here are a few examples of what we help with:
- Windows & Mac OS
- Business Internet
- Cloud Solutions
- Anti-Ransomware
- Cybersecurity
- IT Planning
- VoIP Phone Systems
- Google Workspace
- Business Software
- Microsoft 365
- Anti-Virus
- Hardware
Stop the tech headaches. Get the Adivi advantage.
We’ll keep your data safe and handle every frustrating tech issue, so you can relax and grow your company.
- Get IT back up and running as soon as possible.
- Prevent downtime from happening in the first place.
- Have peace of mind knowing that Adivi is always there for you.
We’re local to Chicagoland and ready to send an engineer anytime. Reach out today and get back to business.
Know exactly what to ask before you sign.
Technology is essential to operations, but dealing with tech issues can be a total headache. That’s why finding the right IT MSP is crucial for business success.
In this free checklist, you’ll learn how to:
- Avoid common mistakes.
- Get the IT support you need.
- Understand what you’re paying for.
- Prevent unexpected equipment charges.
20 Questions to Ask Before Hiring an IT MSP
How to choose the right IT service provider for your business
Still have questions?
Here are the answers to the ones we hear most often.
Having the team relatively close by means that they can be on-site at a moment’s notice every time their assistance is needed. This also means that your downtime will be limited.
Generally a good professional MPS organization is one in which they choose to specialize in only a few things, such as managed services, professional services, security, and cloud services. Too many specializations may mean that the organization isn’t an expert at anything. That said, you should make sure that their skillsets will align with your objectives.
A service-level agreement will contain many things. It should also specify what will happen in times of resolutions. The fact of the matter is that nobody will want to be on hold for IT support.
A financial track record and experience working in the field is equally important.
Find out what the plan is the MSP will perform to take over support of your IT. How long will it take? How will your business be impacted?
While there can be similarities in pricing structures among businesses, there are enough points on which businesses can differ to make this question worthwhile. It’s not just a dollars-and-cents issue, but rather a matter of how the billing takes place. Whether it’s flat-fee, custom, or hourly, knowing how the company bills for its services can mean the difference between good service and a waste of money.
Most MSPs offer both one-year and three-year terms. A one-year term can be useful in “testing out” an MSP but — bear in mind — you will most likely pay a higher price for that contract, and changing providers is not an easy process. Adivi offers a month-to-month. Our philosophy is if we are not providing a great service, the client has a right to cancel the service.
There will be times when you feel you are not getting the service you deserve. There should be clear steps you can take to rectify the situation.
